Shipping Policy

VELORA

Order Processing

At VELORA, every order is handled with precision and care.
Please allow 1–3 business days for processing before your order is shipped.

Orders placed on weekends or public holidays will be processed on the next available business day.

Shipping & Delivery

Our estimated delivery timeframe is 5–15 business days, depending on your location.

We collaborate with trusted logistics partners to ensure your order is delivered safely and efficiently. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, allowing you to monitor your delivery in real time.

Shipping Costs

We offer free worldwide shipping on all orders.
No minimum purchase is required, and there are no hidden delivery fees — the price you see is the price you pay.

How to Place an Order

Shopping with VELORA is straightforward and secure:

  1. Select your desired item and add it to your cart

  2. Proceed to checkout and carefully review your shipping information

  3. Choose your preferred payment method — all transactions are protected with SSL encryption

  4. Once your order is completed, you’ll receive an order confirmation email for your records

Delays & Availability

While we strive to meet all delivery estimates, shipping times may occasionally be impacted by factors beyond our control, such as high-demand periods, customs processing, or global logistics disruptions.

If any unexpected delays occur, our team will ensure you are kept informed every step of the way.

Customer Support

If you have questions about your order, shipping status, or need assistance, our support team is here to help.

Email: info@by-velora.com

We aim to respond as quickly as possible and provide a smooth, transparent experience for every customer.